FAQ

Frequently asked questions

How can I fix my Extenssa?

How can I cut my Extenssa?

My extensions are a little bit glossy, what can I do?

You can take a bit of dry shampoo.

Does hair extension damage my own hair?

No, Extenssa does not damage your own hair as the application is with high quality clips.

I do not like the color, may I send it back?

For any return of a non-compliant product, you can return Extenssa within 14 days using the form duly completed. Right to cancel void if seal is open or broken. The customer has to personally ensure the cost and risks of the returns delivery.

Payment options

You can use your credit card to pay easily and conveniently.
We accept MasterCard, Visa and American Express credit cards.
You can also pay with Paypal and will automatically be redirected to the PayPal site.

Shipping

Delivery is shipped out by UPS. We will send you an email with the tracking number as soon as we will dispatch your parcel.